| Suggestion |
Action taken |
| Full anomymity in ask-the-expert area. |
Done. |
| Relevance feedback. |
Not done:
- Too complex to show.
- Better let users choose what is relevant.
|
| Distinguish forum type. |
Underscoring plus colour scheme. |
| Editing enviroment. |
Dreamweaver can be used, built-in WYSIWYG editor too large effort to
develop or integrate. |
| Machine translation should be used better. |
- Cross-lingual question-answering.
- Tool aiding human translators, including Greek to German.
- Experiments with automatically translated forums.
Note: To use machine translation for FAQs would have been a breach of contract! |
| Commerical exploitaition. |
Charging for web site not done, since this would very much reduce the
health value of Web4Health for Europe. Tried to get support by pharmaceptical
industry, but
did not
get
it (except
via
ads). Some partners will continue with local funding. |
| Incorrectly spelled questions. |
Implemented, but not in production usage yet. |
| Cultural diversity. |
Each regional partners has control of content in that region. Most content
did not have to be modified between regions. Local links, legal issues
and view of substance abuse modified between regions. |
| Dutch contribution. |
The Dutch partner has provided more FAQs/personmonth than any other partner. |
| Risk management. |
Special "show only this answer" feature implemented. Policy exists, but
not much needed. |
| Full medical coverage. |
Would have been a breach of contract. |