Main goal: Produce a web site with psychological and psychiatric advice and information for non-experts.
| Objective (not absolute promises) | Assessment, 1 November 2003 | |||||||||||||||||||||
| Find the right answer to more than 90 % of relevant questions. | Our own manual assessment (100 randomly selected questions and answers):
| |||||||||||||||||||||
| More than 80 % recall. | See table above: 43/53 = 81 % | |||||||||||||||||||||
| More than 90 % user satisfaction. | Web page questionnaire (78 answers out of 30000 visitors):
| |||||||||||||||||||||
| More than 90 % user satisfaction. | Controlled user testing (11 users):
|
| Objective (not absolute promises) |
Assessment, 1 November 2003 | ||||||||||||||||
| More than 10000 visitors per month to our web site. | The English site was opened in the middle of July, 2003.
|
| Objective (not absolute promises) | Assessment, 1 November 2003 |
| Hundreds of carefully classified web pages with answers to specific questions in each supported language. Informational pages sourced and peer reviewed by medical partners. | On the 1 November we had 679 fully classified and user-available answers. An additional about 130 answers were written but not yet fully entered into the user-available data base. |
| Objective (not absolute promises) |
Assessment, 1 November 2003 | ||||||||||||||||||
| Experts in different countries and using different languages should be able to jointly develop information pages with higher quality than each of them can do alone. |
Parenthesises in the table above indicate that the organisation has therapeutic experience, but that the main author within the organisation is not a psychotherapist. |
| Objective (not absolute promises) |
Assessment, 1 November 2003 |
| Software system which allows them to develop and discuss each informational page. | Fully working since November 2002. |
| Objective (not absolute promises) | Assessment, 1 November 2003 |
| Improve the health of European citizens. | Difficult to measure. |
| Objective (not absolute promises) | Assessment, 1 November 2003 |
| Helping many visitors to our web site with mental health advice which will enable them to improve their own life. | Probable, since we have so many visitors and also have answered hundreds of ask-the-expert questions. |
| Objective (not absolute promises) | Assessment, 1 November 2003 |
| Produce a high quality mental health website in Greek, English, German, Italian, Swedish. | Only English site opened, but the German and Swedish sites are close to opening and we have hundreds of written or translated answers also in Italian and Greek. |
| Objective (not absolute promises) | Assessment, 1 November 2003 |
| High quality medical information. |
Internal peer reviewing is done and almost all such reviews are positive. We get positive external reviews, like for example: "The Web can bring us into contact with people who do know what they're talking about. Since last summer, a powerful site from Britain called Web4Health has been providing answers to hundreds of questions about post-traumatic stress syndrome, obesity, child guidance, workplace stress, sleeping problems and more. Funded by the European Union, the project fields questions and publishes answers from a team of psychological and psychiatric experts from a number of European countries." |
Problem: The Dutch partner has only 6 personmonths of effort.
Action: There will be no Dutch-language web site, instead the Dutch partner develops information in English, which almost everyone in the Netherlands can easily read. The Dutch partner has in spite of this already done nearly twice as much as contracted, developing 100 answers on sexual disorders and 100 answers on addiction.
Page | Text in the contract |
3 | ...translation
of these pages into German, English, French, Italian and Swedish. |
5 | Produce a high-quality mental health website in Dutch, English, German, Italian, Swedish. |
| 6 | KOM2002
will produce psychological advice sites in all languages represented among the partners: English, German, Italian, Greek and Swedish. |
Problem: The server was down one weekend in September because of NFS problems.
Action: The server will be disconnected from NFS.
Problem: Difficulty of getting statistics and overviews for our own needs on our web site.
Action: Additional table and statistics tools have been developed.
Problem: Incorrect spelling is a common cause why people do not get the right answer from the natural-language question-answering system.
Action: The system should be modified to accept spelling errors.
Problem: There is no good support for moving text from ask-the-experts to the natural-language question-answering system.
Action: Such support should be added.
Our project has been presented at a number of conferences, and there are links to our web site from a number of other web sites in the same area.
We have a good position in Yahoo and other web directories.
We have been using the following standards in our project: HTTP, HTML, Java, SMTP, MIME, RFC822/28222, Form-based file upload, ISO 8859-1, ISO 8859-7, Unicode/ISO 10646.
One of our partners has earlier submitted a proposal for a standard for language translation in e-mail to IETF, but got rather little interest from IETF on this.
Consortium contract regulates this, the most important is the following clause:
"16.3 Parties have free of charge access rights, for the performance of this CEC Contract and for future EU-funded or nationally funded research, to all knowledge of other Parties, which they need to perform their tasks within the CEC Contract."
Note that SYSTRAN is excluded from this clause.
Our content mainly uses formatted text with HTML-managed user interface graphics. We also have a few pictures in some of our FAQs, and a few video clips are included in some of our FAQ.
Example of an FAQ with pictures: http://web4health.info/en/answers/phobia-treat-snake.htm
Example of an FAQ with a picture which should maybe be removed:http://web4health.info/en/answers/ed-other-complications.htm
Example of an FAQ with video (in Swedish): http://web4health.info/sv/answers/life-food-sugar
|
Planned PM | Used
PM until 30 Sep 2003 | |
| WP 0: Coordination, Administration | 24,00 |
17,99 |
| WP 1: Existing content evaluation | 12,30 |
11,81 |
| WP 2: New content development first stage | 23,80 |
34,52 |
| WP 3: New content development second stage | 19,50 |
12,34 |
| WP 4: Own content and usage stepwise refinement | 20,00 |
7,57 |
| WP 5: Forums, chats, ask-the-expert areas, on-line consultation services | 15,00 |
12,79 |
| WP 6: Exploitation and dissemination | 11,50 |
8,78 |
| WP 7: Evaluation and reporting | 11,00 |
3,61 |
| WP 8: Language translation technology | 23,60 |
30,34 |